Dental 365 is proud to be WhatClinic.com – the global medical & dental services search platform – honored with the Patient Service Award 2024 .
This is an international award given annually to clinics with outstanding service quality, based entirely on actual reviews and customer satisfaction on the WhatClinic system.
1. About the “Excellent Customer Service 2024” award from WhatClinic
In 2024, the WhatClinic platform has recorded more than 5 million visits from global customers to search, compare, and select the right clinic. Out of thousands of dental clinics worldwide, Dental 365 is proud to be selected as one of the clinics that won this prestigious award.
Awards are judged based on:
- Quality of care and treatment
- Dedication and professionalism of the team
- Fast customer response speed
- Experience friendly, modern and pleasant service
This award is a clear testament to Dental 365’s continuous commitment to putting customer experience at the center, as shown by the impressive ServiceScore™ score – a scoring system based on actual customer feedback, speed and quality of responses, professionalism, etc as well as the overall standard of care.
2. Sharing from Dental 365 Representative
“We are very proud to receive the 2024 Customer Service Excellence Award from WhatClinic. This is not only the result of Dental 365’s team of doctors and staff, but also a valuable recognition from our customers who have accompanied and trusted us all this time.” – Dr. Brian Pham – Representative of Specialist Doctors at Dental 365
“Dental 365 always wants every customer to feel safe and comfortable when they come to the clinic, like their own home, and when they leave, a smile is complete.”
3. About Dental 365
Dental 365 is a high-tech dental system, located at 16 Nguyen Thi Dinh, Trung Hoa, Cau Giay, Hanoi. With many years of experience, Dental 365 specializes in providing comprehensive cosmetic dentistry, orthodontics, general dentistry and oral care services for both Vietnamese customers and the expat community living and working in Hanoi.
The difference of Dental 365 lies in:
- A team of experienced doctors with practice certificates issued by the Ministry of Health
- Modern dental technology equipment system
- Safe and friendly clinic space
- Vietnamese-English-Russian-Chinese multilingual services to support international customers
- Professional and dedicated customer service
4. About WhatClinic
WhatClinic is a global beauty and medical services search platform, currently listing more than 70,000 clinics around the world. In 2024, more than 5 million people have visited the WhatClinic website to search, compare and book appointments with clinics in many treatment fields such as dentistry, cosmetology, plastic surgery, hair transplantation, infertility treatment, etc.
WhatClinic’s mission is to connect customers with the prestigious clinics they love, and to provide them with all the transparency to help them make the right decisions — from costs, schedules to real-world reviews.
WhatClinic was founded in 2007 by tech entrepreneur Caelen King and is now present in more than 135 countries.
